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ROO

Know-how that stays when people leave.

An enterprise knowledge platform that captures know-how from daily work, has experts review it, and makes it reusable across the organisation.

Enterprise knowledge platformLINE · Messenger
Start a pilotHow it works

( 01 ) The problem

An organisation’s most valuable knowledge lives in senior people’s heads — and in chats nobody scrolls back through. ROO turns it into reviewed knowledge you can use again.

The life of one Knowledge Card

Press the button to move the card through review — from a customer chat to knowledge the whole company can use.

  1. 01DraftAI extracts knowledge from the conversation
  2. 02PendingAn expert reviews and edits it
  3. 03VerifiedReady for search and customer replies
Knowledge Card · KC-0142Draft

Source — LINE OA chat

Customer: How many days’ notice do you need for a bulk-order discount?

Extracted knowledge

How much notice does a bulk-order discount need?

At least 14 days’ notice through the sales team, with the quantity confirmed in writing.

Owner
Sales
Reviewer
—
Reusable
Not yet

Illustrative example

What it does

C.01

One shared inbox

LINE, Messenger, team chats and task requests in one place.

C.02

Cards from conversations

AI extracts reusable questions and answers from everyday chats.

C.03

Expert review flow

Every card moves Draft → Pending → Verified before anyone relies on it.

C.04

Choose your model

AI Studio lets each task use the right model — Kobi KM, Gemini or ChatGPT.

C.05

LINE OA auto-reply

Answer customers from verified knowledge only.

C.06

Search across teams

One team’s know-how becomes another team’s answer, instantly.

Capture → Review → Use

How it works

  1. 01

    Capture

    Knowledge is captured from real work every day — no extra manuals to write.

  2. 02

    Review

    Experts check, edit and verify — every card has a named owner.

  3. 03

    Use

    Search, reply to customers and onboard new staff from the same knowledge.

Who it’s for

Mid-to-large organisations whose key know-how sits with senior staff.

  • Production

    Shop-floor steps that were never written down.

  • Quality

    Standards and fixes that have been checked.

  • Sales & service

    Consistent answers, whoever the customer talks to.

  • HR

    Faster onboarding, from real knowledge.

Other products

AI strategy canvasKOBIThai speech AIVEENORAEvidence-first answersLAKKARN

It starts with one question

Tell us what you need to know. We’ll design the first experiment together.

Discuss your projecthello@verisci.co.th